About Us

Why Choose Us

Towoomba Pet Boarding Centre

Paradise Pet Retreat is the most outstanding pet boarding centre in the Toowoomba and the Darling Downs region.

We are not just a kennel, but a boutique pet retreat where we pride ourselves on the intimacy, personal touch and hands on approach we provide for each and every animal in our care.

Our experienced team are dedicated to making our guests feel comfortable and happy for a stress free stay in their home away from home. We have 24 hour onsite management for all our guests safety and well being.

You can ensure your pets are cared for and loved like they are one of our own.

As an audited member of Pet Industry Association Australia(PIAA) our team, facilities and procedures need to meet strict criteria and hygiene standards which enables us to keep an exceptionally clean and safe environment.

Our experienced team are dedicated to making all of our guests feel comfortable and happy for a stress free stay in their home away from home. We have 24 hour onsite management for all our guests safety and well being. You can ensure your pets are cared for and loved like they are one of our own.

Our Mission

At Paradise Pet Retreat it is our mission to deliver Toowoomba's most exceptional pet care & accommodation.

We pride ourselves on maintaining a welcoming environment by providing a positive experience with a fun atmosphere to ensure your pets utmost enjoyment while at our retreat.

We are dedicated to giving you peace of mind by providing superior care for your beloved pet 24 hours a day.

Toowoomba Cattery

Toowoomba Boarding Kennels

The Team

The team at Paradise Pet Retreat are experienced professionals and endeavour to provide Toowoomba with the finest pet care and accommodation.

We have twelve team members, all of which are animal lovers with experience in multiple animal based industries.

Our friendly team are dedicated to the care and comfort of your very important pets.

Our Story

The facilities at Paradise Pet Retreat were established in 2003. They were maintained beautifully over the years by the previous owners and it was our pleasure to take over this business in 2014 and revolutionise pet boarding in Toowoomba and the Darling Downs..

We are continually improving our services and facilities to exceed the expectations of our valued clients and guests. We upgraded a section of kennels in our existing facility to our Deluxe rooms in 2016. We have completed a full renovation of our Cattery in 2019. In 2021 we will have completed our huge Doggy Day Care facility in order to further expand on our current offerings for Doggy Day Care.

Stay tuned for our many other improvements in the pipeline.


Katherine M.

I just wanted to say a massive thank you for looking after our big Brucey babe. This is the best pet boarding kennel I have found in the Toowoomba area. I have inspected quite a few other kennels and this is by far the most outstanding. We currently have our dog, Bruce, in with them for 5 weeks as we are overseas. Leah has provided us with regular updates and also sent photos through. Bruce is looking great. We have left him here before and he has always come home very healthy and happy. Leah and her staff are so lovely and so accomodating. I should also mention that Bruce is a great dane and they have enough room to cater for larger dogs. Thank you again so much Leah for taking such good care of our baby on many occasions. I would recommend this place to everyone.

Danielle G.

Our boy stayed for a few nights, a few weeks ago now, and he came home so happy. We've never had him so content after being in any other kennels. Sadly we lost him a week ago but it makes me so extremely happy to know that he had a great experience in your care. Thank you so much.

Rebecca C.

I've finally come to the end of my holiday thank you so much for having billy the cranky old man cat !! i honestly didn't know how he'd go but you guys made it amazing and well he seemed to love Leah there by the time I got back and that's a first since he doesn't like anyone including myself !! I will definitely be bringing him back every time I need to go away!!! Thanks again guys, you are amazing!!!

Kayleigh B.

They are the best! I'm alway at ease when I leave my dog in there capable hands. They alway go above and beyond and happy to send me pics when I'm missing my boy. I would recommend to everyone! 

Steve V.

Thank you so much for looking after Max. He has been so well looked after and came home happy and settled. The staff were so lovely and had a quick update report on our dog when we got there. He's had a great time. Highly recommend Paradise Pet Retreat. A home away from Home. Thank you again!

Lenore C.

Thank you very much for taking care of Billo while we were on holidays. I recommend taking your pets here as the staff are very lovely and friendly, told us how Billo was enjoying his holiday. Great place!!

Taneil W.

Thank you so much for taking great care of our Cavoodle Locky. It's so nice to be able to go away knowing that our fur baby is looked after so well!! 

Kelly W.

Toby the labradoodle was extremely well cared for at Paradise Pet Retreat. The facilities are clean and comfortable, and I had complete faith that he was being treated like one of the family. While away, Toby had an ear infection but Leah and Miranda went out of their way to ensure a quick recovery and were great at giving me feedback over the phone. They were also very flexible when we had to extend his stay. I will definitely use Paradise Pet Retreat again.

Mandy F.

Thank you once again Paradise Pet Retreat for providing outstanding care for Gus and Otto. It makes leaving them a little easier when you know they will be well cared for. Every time we return to pick them up they are happy, settled, freshly bathed and smell amazing! we highly recommend you guys to everyone.

Susan T.

Thanks for taking such great care of Ginny and Rosie . They smelt sooo good when we picked them up after their baths. I wish they could talk and tell us what a great time they had!

Opening Hours & Inspection Times


Monday - Friday7:30 - 9:30am3:30 - 5:00pm

Saturday 7:30 - 9:30am
Sunday 3:30 - 5:00pm

Closed Public Holidays 

Tuesday - Thursday 9:30 - 10.30  Bookings Mandatory


197 Old Goombungee Rd, Birnam, Queensland 4352


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