About Us

Why Choose Us

Paradise Pet Retreat is the most outstanding pet boarding centre in the Toowoomba and the Darling Downs region. We are not just a kennel, but a boutique pet retreat where we pride ourselves on the intimacy, personal touch and hands on approach we provide for each and every animal in our care. Our experienced team are dedicated to making our guests feel comfortable and happy for a stress free stay in their home away from home. We have 24 hour onsite management for all our guests safety and well being. You can ensure your pets are cared for and loved like they are one of our own.

As an audited member of Pet Industry Association Australia(PIAA) our facilities, staff and training procedures all meet strict criteria and hygiene standards to help us maintain an exceptionally clean and safe environment.

Our Mission

At Paradise Pet Retreat it is our mission to deliver Toowoomba's most exceptional pet care & accommodation. We pride ourselves on maintaining a welcoming environment by providing a positive experience with a fun atmosphere to ensure your pets utmost enjoyment while at our retreat. We are dedicated to giving you peace of mind by providing superior care for your beloved pet 24 hours a day.

The Team

The team at Paradise Pet Retreat are experienced professionals and endeavour to provide Toowoomba with the finest pet care and accommodation. The facilities at Paradise Pet Retreat were established in 2003. They were maintained beautifully over the years by the previous owners and it was our pleasure to take over this business in 2015 and revolutionise the pet boarding industry in Toowoomba.

We have six team members, all of which are animal lovers with experience in multiple animal based industries. Our friendly and experienced team are dedicated to the care and comfort of your very important pets.


197 Old Goombungee Rd, Birnam, Queensland 4352

Opening Hour & Inspection Times


Monday - Friday7:30 - 9:30am3:30 - 5:00pm

Saturday 7:30 - 9:30am
Sunday 3:30 - 5:00pm

Closed Public Holidays 

OPEN FOR INSPECTIONSMonday - Thursday 9:30 - 10.30  Bookings Mandatory


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